Project details
- PRODUCTS: Fast Slow Pro, Smart Oven Pro, Flavour Maker
- DURATION: Ongoing
- REDEMPTION: Full refund of purchase price
- OBJECTIVE: Promote brand adherence to product quality
Breville
PROCESS:
Upon purchasing a promotional product:
- Customer trials product for up to 100 days
- If unsatisfied with product – downloads Claim Form from web portal
- Receives Authorisation number from call centre
- Sends product, completed form and authorisation number to TWP
- Claim is verified
- Rebate funds paid via EFT
- Product returned to client or security destroyed (as instructed by client)
Results
- Increased consumer trust
- Minimal returns