Communication Methods

Each project requires its own suite of communication tools and we have carefully built a comprehensive range of solutions for you.

These services incude:

Multi-tiered communications
You need to be able to have open, prompt and reliable communication with your clients and customers and also you need to be able to view the key elements of the project online at any time. 

With The Winning Process all this is as easy as 123.

As a result of the many projects we have undertaken for our clients, we have designed a streamlined online computerised system that answers all your needs. By combining together our creative, design, technical knowledge and web services and applying them to the latest technology, the result is a highly personalised, information driven solution available to you at any time at the click of your mouse.

From personalised web pages for each of your projects to emails, online real time stock management, personalised CRM details regarding each record through to a complete suite of reports and a unique report generating tool to enable you to personalise your reports, you will find the Winning Process will enable you to create successful stress free campaigns.

Our unique CRM System
Every communication we have with your customer is recorded in our integrated CRM system which provides you with password protected online access to response status and subsequent activity. You are able to track every response at the click of a button.

Mail processing / management 
As a full service mailing house, we are able to offer you the benefit of our full range of high-tech mail processing equipment and Australia Post bulk lodgment discounts. Our systems provide bulk presorting and DeliveryPointID (DPID) bar-coding with data cleaning and de-duplication against multiple criteria.

National Parcel Delivery – Discounted Flat Rate
Due to our Toll Ipec and Australia Post agreements we are able to provide you with discounted distribution rates for national and international campaign parcel deliveries. We also provide full online parcel tracking and a delivery receipt for greater delivery accountability.